Who We Are

We started a small business. We know what the inside looks like.

Kemper Design Services wasn't built by consultants who read about small businesses. It was built by someone who spent years running one — and hit every wall you've probably hit.

The Background

Eight years in operations. Three building what we wish we'd had.

Before founding Kemper Design Services, Damian Kemper spent eight years running a mid-sized service business. Good clients, good work — and a constant feeling of being one step behind because so much time went toward running the business rather than growing it.

When practical automation tools became available, he rebuilt his own operations around them. Recovered 15 hours a week. Doubled capacity without hiring. Started saying yes to more without burning out.

Kemper Design Services exists to do that for other business owners — without the months of trial and error he went through to figure it out.

Where we are today
50+
Small businesses we've worked with
3 yrs
Focused exclusively on owner-operated businesses
90%
Of clients come back for a second project
60 days
Average time to first measurable ROI
Who We Work With

We're built for businesses where the owner is still in the room.

We work best with owner-operated businesses where time is the most precious resource — and where the person running it is still wearing too many hats. If that's you, we're probably a good fit.

🏥

Health & Wellness

Physio clinics, dental practices, coaches, wellness studios. You're focused on clients — not chasing appointments, sending reminders, and managing intake forms.

🛒

Retail & E-commerce

Independent shops and online stores competing with brands that have entire departments. We help you automate what they have people for — without the headcount.

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Trades & Home Services

Builders, plumbers, electricians, cleaners. Your time should be on the tools — not writing quotes, chasing invoices, and sending scheduling emails.

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Professional Services

Accountants, solicitors, consultants, agencies. High-volume client communication, reporting, and documentation that takes up time better spent on actual client work.

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Hospitality & Food

Restaurants, cafes, caterers, event businesses. Reservations, staffing, customer feedback — all things that need managing and all things that can run more smoothly.

🎓

Education & Coaching

Tutors, coaches, course creators, training providers. The work you're best at is the delivery. The admin around it shouldn't eat as much of your week as it does.

How We Work

We start by listening, not recommending.

Every engagement starts with understanding your operations — not explaining our solutions. We don't know what you need until we understand how your business actually runs.

1

Operations Audit

We map your current workflows in detail — every recurring task, every handoff, every place where time disappears. Then we put a number on what each one is costing you.

2

Prioritised Roadmap

You get a ranked list of automation opportunities ordered by speed and value — not complexity. You decide where to start. We give you the information to make a good call.

3

Build, Embed, Monitor

We build it, integrate it into your existing tools, train your team, and monitor performance for 30 days after launch. If something needs adjusting, we adjust it.

Why Clients Trust Us

We earn it. We don't assume it.

Trust gets built before any contract is signed. Here's how we make sure you feel confident at every stage — not just the first conversation.

🎯

We're honest about fit

If automation won't meaningfully help your business right now, we'll say so. We turn down projects that aren't the right match — because a poor result hurts both of us.

📋

Fixed price, agreed upfront

Every project is scoped and priced before work begins. You will never receive an invoice larger than the one you signed off on.

🔍

No black boxes

We explain what we're building and why, in plain language. You'll always understand what's running inside your own business.

🤝

Results, not deliverables

We measure our success by your outcomes — hours saved, revenue gained, tasks eliminated. If a tool underperforms in the first 30 days, we fix it at no extra cost.

🔒

Your data is yours

We never store, share, or train on your business data. Every tool we build is configured so your information stays exactly where it belongs — with you.

📞

A person, not a ticket

You'll have a named contact for your project. We respond within one business day and offer a monthly check-in call for every active client.

The Team

Small team. No juniors. Every project is senior work.

We keep the team lean by design. That means the person who scopes your project is the same person who builds it — and the one who picks up the phone when you call.

DK

Damian Kemper

Founder & Strategy Lead

Eight years running a service business, three years building automation tools for others. Leads every strategy engagement personally. Doesn't hand off to someone junior once you sign.

SL

Sophie Lane

Head of Implementation

Ten years building workflow tools in enterprise — now focused entirely on making the same technology work for businesses a fraction of that size. If it's being built, Sophie is running it.

MO

Marcus Okafor

Client Success Lead

Specialist in making new systems stick. Works directly with your team post-launch to ensure the tools get used confidently — not worked around because nobody was trained properly.

Work With Us

Let's find out if we're a good fit.

A free 30-minute call — no pitch, no deck. You describe your business and your frustrations, and we tell you honestly what we can and can't do.